Last Updated: June 1, 2026
Welcome to XianOnline.com. These Terms and Services ("Terms") govern your access to and use of the XianOnline website, including all content, features, and electronics e-commerce services offered through our platform. By accessing or using XianOnline.com, you agree to be bound by these Terms. If you do not agree, please do not use our website.
By visiting XianOnline.com, creating an account, placing an order, submitting an inquiry, or subscribing to our newsletter, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and XianOnline.com ("we," "us," or "our"). We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated revision date. Your continued use of the site after changes constitutes acceptance of the revised Terms.
You must be at least 18 years of age and a legal resident of the United States to use our services. By using XianOnline.com, you represent and warrant that you meet these eligibility requirements. If you are using the site on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
We strive to display accurate product descriptions, specifications, images, and pricing. However, we do not warrant that product descriptions, colors, images, or other content are accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes and may differ slightly from the actual item. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
All prices are listed in United States Dollars (USD) and are subject to change without notice. Prices displayed do not include applicable sales tax, which will be calculated and communicated during order confirmation. Product availability is subject to change. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
When you submit an order through our checkout process, you are making an offer to purchase the selected products. Order confirmation occurs when a XianOnline representative contacts you to verify and process your order. We reserve the right to refuse or cancel any order for any reason, including product unavailability, errors in pricing or product information, or suspected fraudulent activity.
We ship electronics to all 50 United States. Delivery times are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.
Our return policy allows returns within 30 days of delivery for most unopened electronics in original condition. Opened items may incur a restocking fee. Refunds are issued to the original payment method within 5-7 business days of receiving the returned product. Certain items, including opened software, personalized products, and final sale items, may not be eligible for return.
You are responsible for maintaining the confidentiality of any account credentials and for all activities under your account. You agree not to: (a) use the site for any unlawful purpose; (b) submit false or misleading information; (c) interfere with the site's operation or security; (d) scrape, copy, or reproduce site content without permission; (e) use automated systems to access the site; (f) impersonate any person or entity; or (g) harass, abuse, or harm other users or our staff.
All content on XianOnline.com, including text, graphics, logos, images, software, and design elements, is the property of XianOnline or its licensors and is protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our prior written consent. The XianOnline name, logo, and all related marks are trademarks of XianOnline.com.
Our website may contain links to third-party websites, including social media platforms and manufacturer sites. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of third-party sites. Your use of third-party sites is at your own risk and subject to their terms.
By subscribing to our newsletter, you consent to receive marketing communications from XianOnline. You may unsubscribe at any time using the link in our emails or via our Unsubscribe page. Transactional communications related to your orders or inquiries may still be sent regardless of marketing preferences.
XIANONLINE.COM AND ALL CONTENT, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME EXCLUSIONS MAY NOT APPLY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, XIANONLINE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless XianOnline and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of the site, violation of these Terms, or infringement of any third-party rights.
These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law principles. Any dispute arising from these Terms or your use of XianOnline.com shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except that either party may seek injunctive relief in any court of competent jurisdiction. You waive any right to participate in a class action lawsuit or class-wide arbitration.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and XianOnline regarding your use of the site and supersede all prior agreements and understandings, whether written or oral.
For questions about these Terms, please contact us through our Contact page.